ADVANCED INFORMATION RESOURCES AND SERVICESJo Bell Whitlatch I. COURSE DESCRIPTIONSurvey of information sources, information transfer processes, and research patterns in the humanities, social sciences, and sciences, including use characteristics, interpersonal communication,and query analysis. Topics covered will include library instruction, library guides, virtual reference systems, management, and evaluation of reference services. In addition, the course will emphasize specific skills judged essential for effective reference practice: oral and written communication, working effectively with other people, analysis, creative problem solving, and assessment.Designed for students who wish to work in larger public or academic libraries. Please consult http://slisweb.sjsu.edu/courses/228.whitlatch/228sp06gs.htm to view the course requirements, calendar and readings.Created by Jo Bell Whitlatch 1/5/99. Revised 2006-02-07 | ||||||||